Delivery Information

**Delivery Information**

**Shipping Address:**
No. 28, Zhongguancun Street, Haidian District, Beijing

**Contact Email:**
squid@loaeyes.com

**Contact Phone:**
+86 15103009837

**Shipping Cost:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of size or destination. This low-cost flat rate helps us keep delivery affordable and straightforward for our customers worldwide.

**Delivery Coverage:**
We currently offer international shipping to most countries and regions. Please allow additional processing and transit time for remote or rural areas.

**Processing Time:**
Orders are typically processed and dispatched within 1–3 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is on its way.

**Estimated Delivery Time:**
- Domestic (within China): 3–7 business days
- International: 7–21 business days, depending on the destination and customs clearance

**Tracking Information:**
Once shipped, a unique tracking number will be provided via email. You can use this number to monitor your package’s journey in real time.

**Customs & Duties:**
International shipments may be subject to import duties, taxes, or customs clearance fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the $1.99 shipping fee.

**Delivery Attempts:**
Our carrier will make up to three delivery attempts. If the package is not successfully delivered after the third attempt, it may be returned to the sender. Please ensure your shipping address is accurate and accessible.

**Lost or Damaged Packages:**
In the unlikely event that your package is lost or arrives damaged, please contact us immediately at **squid@loaeyes.com** or call **+86 15103009837**. We will work promptly to resolve the issue, including offering a replacement or refund where applicable.

**Important Notes:**
- Please double-check your shipping details before completing your order, as we cannot be held responsible for delays or losses due to incorrect addresses.
- During peak seasons or public holidays, slight delays may occur. We appreciate your patience and understanding.

For any further questions or special delivery requests, feel free to reach out to our support team. We are here to help!